Shipping & Delivery
Processing & Production
Processing times vary depending on product type:
-
Ready-to-ship items: 2–5 business days
-
Made-to-order gowns: 7–15 business days production time
Production timelines are estimates and may vary slightly during peak seasons.
Estimated Delivery
Estimated shipping times:
-
United States: 8–15 business days
-
International: 10–20 business days
Delivery times are not guaranteed and may be affected by:
-
Customs clearance
-
Carrier delays
-
Weather conditions
-
High seasonal volume
Glamceci is not responsible for missed events due to delivery delays outside our control.
Signature & Delivery Responsibility
Some formal gowns may require signature upon delivery.
Customers are responsible for:
-
Providing accurate shipping information
-
Monitoring tracking updates
-
Arranging receipt of the package
If a package is returned due to incorrect address or failure to accept delivery, additional fees may apply before reshipment.
Customs & Duties
International shipments may incur import duties or taxes. These charges are the responsibility of the buyer.
We are not responsible for delays caused by customs authorities.
Refused or Unclaimed Packages
If a shipment is refused or unclaimed:
-
Original shipping fees are non-refundable
-
Return or handling fees may be deducted from eligible refunds
-
If the package is destroyed due to failure to complete customs clearance, a refund may not be available
For assistance, contact service@glamceci.com.